Three offices. One phone number that's answered, day or night.
The office line is (203) 555-0150, answered Monday through Friday 7:30 AM – 6:00 PM and Saturday 8:00 AM – 4:00 PM. It is the right line for scheduling, billing, project inquiries, and general questions. The 24-hour line is (203) 555-0119, answered every hour of every day, year-round. It is the right line for active emergencies and for after-hours scheduling. Margaret Sandoval, our dispatcher since 1998, will route you correctly either way.
Residential service & repair
For service calls, water-heater repairs, fixture issues, drain clears, and general residential plumbing service. Same-day dispatch for calls received before 4:00 PM.
Custom project consultation
For whole-home repipe, renovation coordination, fixture refresh, water-treatment install, and other project-scope work. Response within one business day.
Builder & architect RFP
For new-construction rough-in, renovation scope, and ongoing builder/architect engagements. Bid within five business days from complete drawings.
211 Putnam Avenue
Greenwich, CT 06830
Mon–Fri 7:30 AM – 6:00 PM
Saturday 8:00 AM – 4:00 PM
24-hour line answered 24/7/365
Parking
Visitor parking on the property. Overflow on Putnam Avenue (two-hour street). Builder pickup at the carriage-house bay at the back of the property.
Public transit
Metro-North Greenwich station is a six-minute drive from the office. The 13 bus line stops at Putnam & Sherwood, two blocks west.
ADA accessibility
Wheelchair-accessible entrance via the carriage-house bay at the back of the property. ADA-compliant restroom on the ground floor. Please ring the bell at the bay door for staff assistance.